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Wall stain removal

Paint has a finish, and the finish is what fails first. We test in a corner, start with the gentlest thing that works, and stop before the wall goes patchy.

Checklist
24 items
Rooms covered
6
Quoted as
A fixed price for the job

Most wall marks come off. The reason people give up is that the first hard scrub leaves a clean patch shinier than everything around it, which looks worse than the mark did. That burnishing is the real risk on any painted wall, and it is why this job is worth doing carefully rather than quickly.

So we work in order. A dry sponge first, then a neutral cleaner on a soft pad, then something with more bite only where it is needed and only after a test patch behind a door. Flat and matte paint gets the gentlest treatment, because it has the least to give.

We tell you what we expect before we start. Crayon, scuff marks, furniture rub and the greasy handprints around switches almost always come off. Smoke film, water staining, ink and anything soaked into flat paint often will not, and on those the honest answer is a coat of paint rather than a stronger chemical.

Room by room

24 items, written down

Open a room to see exactly what is done in it. This is the list your cleaner works to, not a summary of one.

    • Paint sheen identified room by room
    • Test patch in a low-visibility corner
    • Every mark walked with you and called likely or unlikely
    • Floors and trim covered before anything wet comes out

Add anything from this list

Priced with your quote, not after.

  • A full wall wash rather than spot work
  • Ceilings, where they are reachable
  • Doors and trim washed throughout

What this one does not cover

Said here rather than discovered on the day.

  • Painting, priming or touch-up of any kind
  • Patching, filling or drywall repair
  • Wallpaper, limewash and unsealed specialty finishes
  • Smoke, soot and water damage restoration
  • Any promise that a particular stain will come out

Maybe you want a different one